フィックス

ツアーブッキングソフトウェア

Zoos, distilleries, food tours, adventure parks, ziplines, city tours, and escape rooms - TicketingHub works closely with tour and activity providers worldwide. We help operators save time, stress less, and do more - automate workflows, streamline checkouts, ease integrations, and centralize management.

わずか3%の手数料
セットアップ
取引手数料を吸収
棒グラフの白黒画像

チケットハブでビジネスを成長させよう

Maximize tour bookings

We offer advanced features that enhance the entire customer experience and backend management for tour and activity operators in the leisure and travel industry.  

booking widget, checkout process, booking flow
Make it easy for website visitors to make bookings online.

Simplify online bookings and online payments

  • Enhance online bookings with a widget designed specifically for your unique brand.
  • It's easy to integrate into your CMS - suitable for your homepage or dedicated booking pages, and integrates smoothly with any website builder.
  • Increase conversion rates with an efficient 5-step booking process.
  • Offer multiple currencies and payment tools.
resellers login portal, booking sales report
再販業者にログインポータルを提供する。

Grow sales through distribution channels

  • Reach out to more potential guests with affiliate links.
  • Arm resellers with a white-labeled widget and login portal, facilitating effortless channel management.
  • Expand your visibility by featuring available tour slots on prominent OTAs and sales channels such as Get Your Guide, TripAdvisor, Klook, and Airbnb Experiences.
無料デモのご予約はこちら
デモを予約する
ウォンデ

よりスマートに、よりハードに

予約管理の簡素化

For tour operators seeking efficiency, our specialized online booking system offers tailored solutions. Specifically designed for travel agents and operators in the tour and activity industry, our software cuts down on customer inquiries and backend inefficiencies by up to 80%.

顧客情報
Keep all guest information in one centralized platform.

電話の時間を節約

  • Our intuitive magic link allows travelers to reschedule, cancel, or modify their bookings independently.
  • Automate customer feedback using our messaging tool, ensuring guests are prepared and eager.
  • Ensure genuine reservations by validating traveler emails during the reservation process.
follow up, reminders, incomplete bookings
Follow up with guests who leave their bookings halfway.

More tools to sell smarter

  • Retain potential customers using our abandoned cart reminders; we send follow-up emails to enthusiasts who halt their booking process.
  • Utilize a waiting list for fully booked tours, ensuring no missed opportunity.
  • Bolster your digital footprint in the tourism and leisure industry by auto-generating customer feedback requests post-tour.
dashboard, live calendar, sales report
Work closely with your team real time - wherever you are - with a centralized cloud-based platform.

Manage bookings on the go

  • Seamlessly adjust availability slots across different booking platforms.
  • Monitor real-time availability across all platforms ensuring you're always informed.
  • 当社のクラウドプラットフォームにホストされた最新データで、予約状況を常に把握できます(インターネット接続がある限り)。  
CRM、統合
Integrate CRM seamlessly.

Personalize experiences

  • Give recurring guests a more personal experience.
  • Empower guests with a simplified booking management process, cutting down on wait times and phone calls.
  • Encourage post-tour travel experiences by asking visitors to share their reviews.
無料デモのご予約はこちら
デモを予約する

チケッティングハブ

ツアーブッキングソフトウェア

Ticketinghubの特徴

  • 可用性カレンダー
  • マルチ通貨
  • データエクスポート
  • 詳細報告
  • チーム管理
  • パフォーマンス通知
  • メッセージ放送
  • 中央受信トレイ
  • 顧客関係
3つの異なる形のモノクロ写真
成功事例

400% Growth In Ticket Sales After Moving To TicketingHub

“We have grown massively this year - aggressive SEO combined with a top booking system has all come together to push us to growth … We have never exceeded X/month with our previous tour scheduling software provider! We are now in new waters. We currently have over 70% inbound visitors in comparison to pre-COVID.” - Chris, CEO of City Belfast Tours
Discover Ticketinghub
ウォンデ

撮らないショットは100%外す

ベストメンバー

ツアー会社やアクティビティ会社向けに特別に設計された弊社のオンライン予約プラットフォームは、カスタマージャーニー全体を簡素化し、より多くの顧客維持と管理効率の低下をもたらします。

チケット予約管理の最適化

Our tour operator software elevates ticket booking to an unprecedented level of efficiency, managing online and walk-in reservations easily.

Our cloud-based solution lets you effortlessly handle any tour type, from day trips to adventure parks, business travel, and multi-day journeys. Enhance customer experiences with early-bird promotions and streamlined tour bookings too.

小さなコメディーショーから、世界のグルメツアー、ロンドン・アイまで、何でも承ります。

在庫管理の合理化

当社のツアー予約ソフトウェアは、ツアーやアクティビティの簡単な作成、チケットタイプのパーソナライズ、予約管理、プロモーションの開始を可能にすることで、ツアーやアクティビティの管理を簡素化します。

データと分析の力を活用する

Our online tour booking software provides vital analytics to refine your tour operations. Track sales and customer trends - gain integrated insights with Google Search Console, Google Analytics, and Facebook Pixel. Use this data to pinpoint peak times and optimize for increased bookings and revenue.

オンライン・セールスと対面セールスの同期

Our POS system aligns in-person and online sales, providing a real-time view of your entire operation on one platform. It supports various payment methods, ensures a quick checkout for walk-ins, and integrates seamlessly with your digital bookings for streamlined financial and inventory management.

TicketingHubブログで専門家のアドバイスをご覧ください:

online booking systems, how to, guide
creating a booking website, how to guide
responding to google reviews, guide
無料デモのご予約はこちら
デモを予約する

よくある質問

Tour operator software: what is it?

Tour operator software is a computer program designed to help tour operators manage their business online more efficiently. It simplifies tasks like travel scheduling, multi-day booking management, itinerary and package creation, payment integration and processing, and customer management.

Think of it as a toolbox that helps tour businesses keep everything organized in one place. This online reservation system often comes with features that allow tour companies to create itineraries, set pricing, process payments online, and even market their tours to potential customers.

It's like having an assistant who works 24/7, helping to ensure the tour experience is smooth for both the operator and the customer.

How does a tour reservation system work?

An online booking engine like TicketingHub makes it easy for tour and activity providers to manage their day-to-day operations.

A tour reservation system (or a central reservation system) provides an all-in-one booking platform where customers can reserve and pay for services or events real-time, like tours and activities, directly through a website.

Here's how it typically works in simple steps:

1. Display of Services: The software lists all available travel experiences and services, such as tour dates and times, on the company's website.

2. Customer Selection: Customers visit the website, choose what they want, such as a tour, and select the date and time that works for them.

3. Reservation Details: Customers then enter their personal details, which are required to book tours successfully.

4. Payment Processing: The customer pays for the service online through a secure payment gateway integrated into the software (either through credit card or other cashless payment integration options).

5. Confirmation: After payment, the tour scheduling software confirms the reservation by sending an email or text message to the customer.

Behind the scenes, the software automatically updates the service availability to prevent overbooking. It can also manage cancellations, changes, and customer inquiries. This entire process makes booking convenient for customers and efficient for businesses.

What features do tours & activities need in tour booking software?

Tour booking software is essential for managing and growing tour and activity businesses. It should be rich in features that cater to the industry's specific needs.

Here's how travel businesses can benefit from powerful booking software:

  • Centralized Dashboard: Gain a bird's eye view of your operations, with instant access to a tour booking page, scheduling, and customer interactions from one place, making it easier to operate multi-day tours and handle walk-ups efficiently.
  • Inventory and Resource Management Tools: Keep track of tour availability, manage resources, and prevent double-bookings. Essential for both one-time events and multi-day tours.
  • Channel Management: Connect with travel agencies and online marketplaces, syncing availability and bookings to attract more customers without overbooking.
  • Online Payment Gateways and Payment Managers: Process payments securely with a payment manager that supports various methods and currencies, providing a frictionless transaction experience for users.
  • Automated Emails and Communication: Send out automated emails for booking confirmations, reminders to reduce no-shows, and personalized follow-up messages to keep your customers engaged.
  • Customizable Booking Forms: Create forms that capture all necessary customer details directly on your tour booking page, ensuring a seamless reservation experience.
  • Centralized Invoicing: Manage your finances with centralized invoicing, allowing for streamlined billing and better financial tracking.
  • Analytics and Reporting: Use detailed reports to understand customer behavior, peak booking times, and financial performance to make informed business decisions.
  • Mobile Optimization: Ensure your tour management platform is fully functional on mobile devices, providing convenience for customers on the go.

By including these features, online tour booking software can dramatically simplify day-to-day operations, improve customer data management, and ultimately contribute to a more robust bottom line.

Can online tour booking software help my tour operator business grow in sales and bookings?

Yes, tour booking software can help your tour business grow in sales and bookings, though its primary goal is to increase operational efficiency. Here's how it indirectly contributes to business growth:

1. Time and Cost Savings: By automating bookings, invoicing, and scheduling, you save on manual tasks. No more endless spreadsheets or manual invoicing prone to errors, freeing up time to focus on business strategy and customer service.

2. Simplified Booking Process: The software handles reservations, syncs schedules to your calendar, and processes payments, making booking faster and easier for your customers.

3. 24/7 Sales Capability: Since the booking system is always on, your customers can make reservations anytime, reducing wait times and increasing your chances of closing more sales outside of traditional business hours.

4. Reduced Manual Work: With less time spent on the phone and manually managing bookings, you can allocate more resources to marketing and customer engagement, leading to more bookings and repeat business.

5. Improved Customer Service: A smooth tour & activity booking experience enhances customer satisfaction, which is crucial for word-of-mouth marketing and repeat bookings.

6. Better Engagement: With more free time thanks to the software, you can create more personalized interactions with customers, encouraging loyalty and potentially more sales.

While tour booking software doesn't directly increase sales, it creates a more efficient and customer-friendly environment. This efficiency and improved customer experience often lead to increased sales and bookings. This is a natural result of better service and more free time to invest in growth opportunities.

What kind of support and training does your software solution provide?

Our tour booking solution provides a range of support and training resources to ensure you can effectively use the system:

  • Direct Support: Access to customer support representatives ready to assist with any queries or issues.
  • Training Videos: A collection of instructional videos to help you learn the ins and outs of the software at your own pace.
  • Help Desk Articles: An extensive library of articles for quick, self-service assistance, detailing features and troubleshooting steps.

How much does your booking software cost?

Tour operator software costs vary depending on the features and brand, but it usually pays off. Some systems charge a flat monthly fee, while others charge a commission. TicketingHub, for instance, charges only 3% per booking, excluding integration fees (whether you pass the booking fee on to your guests or absorb it).

tickethubを発見する

売上達成に集中より速く

ウェブサイト、POS、再販業者を通じて、より多くのチケットを販売しましょう。タスクを自動化しましょう。そしてビジネスを成長させましょう。

レビュー

企業の成長を支援した実績を見る

TicketingHubは50以上のビジネスに変革をもたらしました。オペレーターはTicketingHubを信頼し、愛用しています。

黒いシャツの男が微笑んでいるビルの前に立つ白いシャツの女性緑のトップスを着たブロンドのロングヘアの女性オレンジ色のシャツを着た男が微笑んでいる
4.9

Capterraの30以上のレビューより

Capterraで見る
4.8
使いやすさ
5.0
カスタマーサービス
4.8
特徴
4.9
バリュー・フォー・マネー

フロントとバックからのチケット発券の簡素化と合理化

私たちは、紙の記録、紙の伝票、そしてハードコピーの伝票を配達することによる燃料走行距離を廃止しました。また、郵送費や印刷費も節約できました。

黒いシャツの男が微笑んでいる

ロブ・C

ワインとスピリッツ

素晴らしい、チームのサポートによる柔軟な対応!

私は無料のウォーキング・ツアーを行っていますが、ウェブサイトからオンラインで予約できるようにしてくれました。システムはとても柔軟で、私のニーズにぴったり合うようにカスタマイズしてくれました。チームのサポートは素晴らしいです。とても満足しています。

オレンジ色のシャツを着た男が微笑んでいる

ダニエル・B

ホスピタリティ

顧客フォーカス!

何よりもまず、TicketingHubのカスタマーサービスチームが素晴らしいです!ソフトウェア自体も素晴らしく、シンプルかつ効果的なインターフェイスで非常に直感的に操作できます。

ビルの前に立つ白いシャツの女性

アレックス・P

レジャー、旅行、観光

オペレーターはTicketingHubを信頼し、愛している

カプテラのウェブサイトからのフィードバック

顧客フォーカス!

まず第一に、TicketingHubのカスタマーサービスチームは最高です。いつでも助けてくれるし、モットーは「どんな質問も馬鹿にはできない!」です。
アレックスP
2019年6月18日(金

卓越した価値とカスタマーサポート

このプラットフォームのコストパフォーマンスは、特にプラットフォームの柔軟性とWebサイト内のきちんとした統合を考慮した場合、傑出しています。
ディランS
2022年1月20日

素晴らしい、チームのサポートによる柔軟な対応!

このシステムは非常に柔軟性があり、私のニーズにぴったり合うように、チームがカスタマイズを手伝ってくれました。チームの支援は素晴らしいです。私は彼らにとても満足しています。
ダニエルB
2019年10月1日(金

価格設定

私たちの価格モデルは、限りなく透明です。隠れた手数料は一切ありません。成功した売上に対してのみお支払いください。